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Frequently Asked Questions

Last Updated: April 2025

 

Got questions about van hire in the UK? We’ve put together answers to the most common questions users ask before renting a van. If you can’t find what you’re looking for, contact us and we’ll be happy to help.

 

General Van Hire FAQs

 

Do I need a special licence to drive a van?
 

For most vans (up to 3.5 tonnes), a standard UK driving licence (Category B) is all you need. For larger vehicles, check the vehicle’s specifications or refer to Gov.uk driving licence categories.

 

How old do I need to be to hire a van in the UK?
 

Most providers require drivers to be at least 21–25 years old with a full UK licence held for at least one year. Age restrictions vary by company.

 

Can I hire a van for a single day?
 

Yes. Many van hire companies offer hourly, daily, or weekend rental options depending on availability and location.

 

Is insurance included in the rental price?
 

Most hire companies include basic insurance (usually with a high excess). Optional excess protection insurance is often available for a small additional fee.

 

Can I drive a hire van abroad?
 

Some providers allow international travel (e.g. to Europe), but it must be arranged in advance. You may need extra documentation or additional cover.

 

Do I need to pay a deposit?
 

Yes, most companies require a refundable deposit at the time of hire. The amount varies depending on the vehicle and provider.

 

What documents will I need to bring when collecting the van?
 

Typically, you’ll need:

  • Your full UK driving licence

  • A valid debit or credit card

  • Proof of address (e.g. utility bill or bank statement from the last 3 months)

 

Are one-way hires available?
 

Some national providers allow one-way rentals between select locations. Availability depends on the provider and city.

 

Can I add an additional driver?


Yes — most companies allow extra drivers for a small fee. The additional driver must meet the same licence and age requirements.

 

What happens if I return the van late?
 

Late returns may result in additional charges. Always check the provider’s return policy before collecting your vehicle.

 

Still Need Help?

If you still have questions, please visit our Contact Us page or email us at help@vanhireuk.co.uk.

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